1 bit Privacy Policy — How Is Your Information Kept Secure?
1 bit places the highest priority on protecting the personal information of users in Bangladesh. This page clearly explains what data is collected, how it is used, and what your rights are.
What Information Do We Collect and Why?
1. What Types of Information Do We Collect?
1 bit collects your name, mobile number, date of birth, and payment-related information at the time of account registration. This information is used solely to verify your identity and ensure secure transactions. Device information, IP address, and browsing behavior are automatically logged while using the platform, which helps improve service quality. We never store your password, and sensitive financial information is kept fully encrypted. All information you provide is stored in compliance with strict security protocols and protected from unauthorized access.
2. For What Purpose Is the Collected Information Used?
Your information is primarily used for account management, transaction processing, and fraud prevention. This data is also used to improve customer service and personalize your experience according to your preferences. Data is analyzed to monitor platform security and detect suspicious activity. Limited information may need to be shared with regulatory authorities to fulfill legal obligations, in which case we provide only the minimum necessary data. If your information is used for marketing purposes, your prior consent will be obtained and you may withdraw that consent at any time.
3. Is Information Shared with Third Parties?
1 bit does not sell or transfer your personal information to third parties for commercial purposes. Only the necessary transaction information is shared with authorized payment gateway providers for payment processing, and these providers also operate under strict confidentiality agreements. If Bangladesh's legal authorities issue a lawful order, we may be legally obligated to provide specific information, but in such cases we always strive to protect the user's interests. Some technology partners (such as hosting or analytics providers) used on the platform may receive limited technical data, but they are not permitted to use this information for their own purposes. All of our partners adhere to international data protection standards.
4. Cookies & Tracking Technologies
Cookies are used on the 1 bit website and app to keep your session active and remember your preferences. Analytical cookies help understand platform usage patterns and improve the service. You can disable cookies from your browser settings, though doing so may cause some features to not function properly. We do not share tracking data with advertisers, and user profiles are not used for third-party advertising. Contact our support team for more details about our cookie policy.
5. What Are Your Data Rights?
Under applicable laws in Bangladesh, you may request to view, correct, or in certain cases delete your stored information. Even after account closure, some data may be retained for a specified period to meet legal obligations. To learn how your data is being processed or to raise a complaint, contact our support team and we will endeavor to respond within 7 business days. In the event of a data protection breach, we will notify you in a timely manner as required by law. Protecting your privacy is our responsibility, and we take it very seriously.
6. Policy Changes & Contact
1 bit reserves the right to update this privacy policy at any time, and the updated date will be noted at the top of the page following any changes. For significant changes, a notification will be sent to your registered mobile number or via the platform. Continued use of the platform will be considered your agreement to the updated policy, so you are advised to visit this page regularly. For any privacy-related questions or concerns, contact us at [email protected]. We take every complaint and question seriously and are committed to resolving them promptly.