1 bit FAQ — Answers to All Your Questions
From opening an account to making a withdrawal — everything you want to know about 1 bit is laid out on this page. Each question has been selected from the topics most frequently asked by users in Bangladesh. Browse answers by category below or simply scroll through.
Account
Payment
App
Betting
Support
Secure Platform
Fast Payments
Live Casino
Mobile App
Cricket Betting
24/7 Support
Encrypted Security
bKash & Nagad
Secure Platform
Fast Payments
Live Casino
Mobile App
Cricket Betting
24/7 Support
Encrypted Security
bKash & Nagad
What would you like to know about?
The most essential information about 1 bit is organized into the four sections below. Click on each section or scroll down to read the full Q&A.
Account & Login
Answers to common questions about registration, password recovery, and account verification.
Deposit & Withdrawal
Simple guidelines for deposits and withdrawals via bKash, Nagad, and Rocket.
App & Devices
Android and iOS app installation, updates, and common error troubleshooting.
Betting & Gaming
Information on Sports Betting, live casino, and responsible gaming.
Everything You Want to Know About Accounts & Login
Account registration, login issues, and identity verification — this section gives you direct answers to the most common questions about your 1 bit account.
Opening an account on 1 bit is completely free and the process can be completed in just a few minutes. Our On the registration page, go and enter your mobile number, preferred username, and a strong password. A verification code will be sent to your mobile during registration — use it to confirm your account. As soon as registration is complete, you can log in and start enjoying all the features of the platform. Our support team is available around the clock to help with any issues.
Forgetting your password is completely normal, and recovering it on 1 bit is very easy. Click the "Forgot Password?" link on the login page and enter your registered mobile number. An OTP code will be sent to your number, and once verified, you can set a new password. Your new password must be at least eight characters long and should include numbers and special characters. The entire process is completely secure and your information is never shared with any third party.
No, under 1 bit's rules each user may operate only one account. Having multiple accounts for the same person is considered a violation of the platform's terms of use and may result in account suspension. If you think there is a problem with your existing account, please contact our support team directly instead of opening a new account. We'll help you resolve the issue quickly. With a single account you can enjoy all gaming and betting features.
To verify your account at 1 bit, you typically need a clear photo of your National ID (NID) or passport. Verification may be required when your withdrawal amount exceeds a certain threshold or for security reasons. The document submission process is fully digital — you can take a photo and upload it directly. The information you submit is completely confidential and used solely for identity confirmation. For more details about the verification process, visit our Terms & Conditions page you can check.
What do I need to know about depositing and withdrawing funds?
Here you'll find straightforward answers to the most common questions about transacting via bKash, Nagad, or Rocket.
1 bit has a set minimum deposit amount that is affordable for all types of users in Bangladesh. Funds can be deposited quickly and securely via bKash, Nagad, and Rocket. When making a transaction, make sure you are sending money to the correct payment number and entering the reference code accurately. Deposits are generally credited to your account within a few minutes. For the latest limits and payment instructions, visit our Withdraw page View.
At 1 bit, withdrawal requests are generally processed within 24 hours, though in most cases it happens faster. Once the request is approved, funds are sent via bKash, Nagad, or Rocket, and the mobile banking side may also take a little time to process. Before submitting a withdrawal request, make sure your account is fully verified, as unverified accounts may have withdrawals held. Instead of submitting multiple withdrawal requests at the same time, wait for one to complete before submitting the next. For detailed terms, The withdrawal page View.
If your balance hasn't updated after a deposit, wait a few minutes first, as there can sometimes be a slight delay due to network issues. Refresh the page or log out and log back in, then check your balance. If the problem persists, save the transaction ID from your mobile banking transfer and notify our support team. Having proof of the transaction allows us to resolve the issue faster. Contact us by email or send a message via live chat for assistance.
Have a question about using the app?
Common questions about installing, updating, and using the 1 bit mobile app are answered in this section.
To install the 1 bit app on an Android phone, first go to our App page go and tap the download link. Once the file has downloaded, enable the "Install from unknown sources" option in your phone's settings. Then tap the downloaded file to complete the installation. After installation, open the app and start using it right away with your login credentials. The app is lightweight and runs smoothly even on low internet data.
Yes, even without the app, you can enjoy all features by visiting the 1 bit website from any smartphone browser. The site is fully responsive on mobile browsers, so Sports Betting, live casino, and account management can all be done with ease. However, using the app provides faster loading, push notifications, and a smoother overall experience. To download the app, visit our App Page Visit. You can log in with the same account via browser or app — whichever you prefer.
If the app suddenly closes or won't open, first restart your phone and check that your internet connection is working. If the problem continues, uninstall the app and visit our App Page and download the latest version fresh. An outdated version can also cause crashes, so always use the updated version. If your phone is low on storage, the app may have issues too — delete unnecessary files to free up space. If the problem persists, let our support team know and they'll provide a quick solution.
What you need to know about betting & gaming
Find answers to the most frequently asked questions about Sports Betting, live casino, and responsible gaming all in one place.
1 bit offers the opportunity to bet on the sports most loved by Bangladeshis. You can bet on cricket, football, kabaddi, tennis, badminton, and many other international sports events. In-play betting is also available during live matches, with real-time odds updates. In addition to Sports Betting, participation in virtual sports is also possible. To see the latest match listings and odds, Sports page Visit.
1 bit's live casino section lets you play games in real time with professional dealers. Popular titles are available including Live Baccarat, Roulette, Blackjack, Dragon Tiger, and Andar Bahar. Every game is broadcast in high-quality video streaming, so you get a great experience on mobile too. Tables are available at various stake levels, making it suitable for both new and experienced players. To view the full live casino lineup, live casino page go.
1 bit believes that maintaining responsibility alongside enjoying entertainment is extremely important. Our platform offers deposit limits, session time limits, and self-exclusion features that users can set themselves. If you feel your gaming habits are getting out of control, contact our support team immediately. We are always committed to ensuring a safe and enjoyable gaming experience. To learn more about responsible gaming, Responsible Gaming page Read.
Still have questions? We're ready to help
If your question isn't answered above, contact our support team directly. The 1 bit team is available around the clock to assist you. Open an account now and start enjoying the best online gaming experience in Bangladesh.